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Repair Administrator

Cardiff
£18525

Manage the 4th party return material authorisations (RMAs) process in line with department procedures, including ensuring that the requests are processed accurately via database. Monitor 4th party and customer return repairs and progress if overdue.

Senior Project Services Manager (IT)

Cardiff
£40000

Liaison with Customers - The PSM will be responsible for always working in a professional and courteous manner, liaising with the customers to ensure open communication channels in both directions, meeting the needs of the customer and following any issues which arise during the life of the project through to conclusion and keeping the customer informed at all times. Resource Management - The PSM is responsible for planning, allocating and controlling the project resources; this could be in the form of stock, specialist equipment, sub-contractors, suppliers etc. Human Resources - The PSM is responsible for the day to day management of the sub-contract engineers allocated to the project in terms of technical support and any other support required during the life of the project through to its conclusion.

Project Services Manager (IT)

Cardiff
£28000

Liaison with Customers - The PSM will be responsible for always working in a professional and courteous manner, liaising with the customers to ensure open communication channels in both directions, meeting the needs of the customer and following any issues which arise during the life of the project through to conclusion and keeping the customer informed at all times. Resource Management - The PSM is responsible for planning, allocating and controlling the project resources; this could be in the form of specialist equipment, sub-contractors, suppliers etc. Human Resources - The PSM is responsible for the day to day management of the sub-contract engineers allocated to the project in terms of technical support and any other support required during the life of the project through to its conclusion.

Project Services Co-ordinator

Cardiff
£22000

To plan cabling and equipment installations at customer sites in conjunction with project service managers (PSMs) to ensure full functionality of projects. To maintain and update the Company's "Metrix" system with the project services data to ensure it is accurate at all times. To assist the senior project services co-ordinator in ensuring that the health, safety and welfare of the team is maintained on a day to day basis. Any other duties as assigned by the senior project service co-ordinator or the PSMs in meeting the department requirements.

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