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Digital Content Manager

Cardiff
£25000 to £30000

At least 3 years proven experience creating content and managing digital marketing campaigns in an agency environment, from planning, through to successful execution, with knowledge of SEO, PPC, email and CRM. Working with our account managing team, you'll be planning, implementing and supporting strategic digital marketing campaigns across our client base. You'll know the most effective and appropriate channels to drive brand awareness across digital media. Develop and manage digital marketing campaigns and channels Write and optimise content for digital online activity including websites and social networking campaigns

Higher Executive Officer

Cardiff
£30600

Our client is a governing body and they are seeking a Higher Executive Officer within their Professional Funding and Development department. the development, implementation and administration of the Professional Learning Passport (PLP) for the education workforce, on behalf of Welsh Government Under the direction of the Professional Development and Funding Manager the Higher Executive Officer will: Provide a professional enquiry service and help desk facility for practitioners and their establishments, Local Authorities (LAs) and others in respect of the funding, tracking and recording arrangements, and any online provision of professional development recording systems, answering queries accordingly; Work with the Professional Development and Funding Manager to ensure that effective I.T. systems are in place, maintained and further developed as necessary; Under the direction of the Professional Development and Funding Manager the Higher Executive Officer will: Play a lead role in proactively marketing the funding arrangements and online provision of professional learning recording systems to ensure that practitioners and their establishments fully understand their funding entitlement for induction and the access to the online professional learning systems. Work with the Manager-Professional Development and Funding team on the ongoing development and implementation of the PLP

Office Assistant Cardiff

Cardiff, Cardiff
18000

Our client a professional legal services company in Cardiff are currently looking for an Office Assistant. The purpose of the Office portion of this role is to support the Cardiff office with office and house-keeping duties which in turn, helps to ensure that other support staff and fee earners can work as effectively as possible. It will also fall to the employee to provide administrative assistance to the paralegal team in Cardiff during busy periods and periods of absence. Office Assistant Duties: Monitoring kitchen supplies Performing fire door checks Legal Assistant Duties: Performing any other reasonable request.

Office Assistant Bath

Bath, Bath and North East Somerset
18000

Our client, a professional legal services company in the heart of Bath are currently looking to recruit an Office Assistant. The purpose of this role is to deal with all telephone calls in a professional manner and provide first class reception cover together with a variety of office duties. In addition, the purpose of this role is also to serve the office generally, acting as office representative and carrying out duties to ensure the smooth running of the Bath office. Arranging cleaning as required Reporting building faults and office repairs to the Office Manager In this position you will be responsible for a range of administrative and support duties, for which full training will be provided however a level of previous experience is required as this role would be the main office support function.

Quality Manager

Cardiff
Competitive

Our client, atop 100 law firm based in the centre of Cardiff, is currently looking to recruit a Quality Manager to join their Quality & Risk Department reporting directly to the Head of Compliance and Quality. Assist with the day to day operation of the quality and risk department, including dayto day management of the assistant quality manager and internal audit team. Assist managers and staff alike with quality and risk issues Manage the firm's annual external quality audit and contribute to any other external audits and reviews as required

Complaints Manager

Cardiff
£25000-£30000

Our client has an exciting opportunity for an experienced Complaints Team Leader to join them and directly influence the customer experience and drive continuous improvement. As a result, you will have a powerful position from which you will recommend changes to promote a reduction in complaints and ensure customers are treated fairly. This role is responsible for ensuring all complaints are recorded, managed to resolution, analysed and acted on to improve the customer experience, the fairness of the resolution and operational efficiency. You will have a responsibility to empower and coach all customer facing staff to handle customer dissatisfaction directly, therefore reducing the need for a formal escalation

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