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Credit Hire Claims Handler

Cardiff
competitive

This is an exciting opportunity for an experienced credit-hire handler to join our client and directly influence their customer experience in Claims. You will manage a case load of MOJ portal claims and deal directly with policyholders to resolve their claim, as well as liaising with stakeholders from across all areas of the business including customer service and underwriting. As a specialist in credit-hire claims, you will have a responsibility to support and coach more junior members of the team and continuously drive improvement in the service we deliver.

Bodily Injury Claims Handler

Cardiff
competitive

This is an exciting opportunity for an experienced bodily injury claims handler to join our client and directly influence their customer experience in Claims. You will manage a case load of MOJ portal claims and deal directly with policyholders to resolve their claim, as well as liaising with stakeholders from across all areas of the business including customer service and underwriting. As a specialist in bodily injury claims, you will have a responsibility to support and coach more junior members of the team and continuously drive improvement in the service we deliver.

Customer Advisor

Cardiff
£18000-£20000

This is a very rare opportunity to join and experience working in a company at the start of an exciting journey. This role is focused on you providing every customer with a consistently positive experience. We consider ourselves a Service Centre (absolutely not a call centre) where we are all responsible for delivering and continually improving the customer experience.

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