Reconciliations Officer (sjl/ro)

Job type: Permanent, Full time

Location: Cardiff


Sector: Finance & Insurance

Job description

Our client, a reputable insurance provider are looking for a  Reconciliation Officer who will report to the Financial Controller and will be responsible for processing insurer commission statements promptly as they arrive and reconciled to in-house accounting records.  

Working as part of the finance team, the Reconciliation Officer is focused on the accounting function of commission input and commission anomaly reconciliation. Assistance will be expected with ad-hoc duties as required within the department.

Responsibilities and Duties:

  Ensure potential cancellations are tasked for action appropriately.

  Commission anomalies – communicate with Insurers and in-house sales and support staff to resolve all commission anomalies.

  Report any losses, irregularities and/or variances identified during the preparation of the reconciliations.

  Recommend corrections for variances to ensure timely resolutions.

  Ensure all entries are accurately posted to the Company’s financial accounting system promptly, in order to assist with the swift reconciliation of bank statements.

  Bank reconciliation – ensure that bank transactions reconcile with the commission statements received.

  Update commission rates on the Portal when required.

  Ensuring all commission statements and invoices are scanned and saved to appropriate files.

  Assistance in general accounting functions e.g. payroll, purchase ledger.

  Contribute to, and follow at all times, the firm’s policy on Treating Customers Fairly.

  Taking additional responsibilities as and when required by your manager.


Person Specification

Education, Qualifications & Training Minimum of 5 GCSEs including Math and English at grade C or above (Essential).

Previous Experience

   Experience in Reconciliations (desirable).

  A background in working within financial services or regulated environment (desirable).

Knowledge Well-developed IT Skills, including Word, Excel and Outlook (essential).

  Knowledge of General Insurance products (desirable).

  A working knowledge of Quickbooks/Sage (desirable).

  Experience in revenue collection and financial systems maintenance and development.


 Excellent time management skills, able to plan your duties within your day.

  Team player, adapting to the team ethos, always showing team spirit.

  Excellent organisational skills and capable of multi-tasking to tight deadlines.   

  Excellent communication skills. You will need to demonstrate superb verbal and written techniques. 

  Strong customer service, negotiation and resolution skills. 

  You will be required to pass a credit check for this role.

  Company Benefits - Income Protection, Private Medical Insurance, Pension Plan.

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