Ecommerce Manager (sjl/ecm)

Job type: Permanent, Full time

Location: Cardiff


Sector: Business Support

Job description

Our client has a great opportunity for an experienced eCommerce Manager, reporting to the Director of Logistics. The role would be multi-site and you may be expected to work between our Nantgarw and Treorchy Distribution Centres.

The eCommerce Manager would be focused on delivering exceptional service and customer satisfaction for our brand of clothing, accessories and jewellery. The ideal candidate would have a proven track record in an E-fulfilment environment, with a strong focus on demonstrating ROI through monitoring and reporting of key KPI's. An understanding of direct to customer networks would be an advantage.


The manager of ecommerce logistics is responsible for the day-to-day operations of the network. The manager:-

monitors the network to ensure operations are meeting defined service level agreements and implements corrective actions as needed.

Acts as a systems expert for fulfilment management systems.

Is the key partner for operations, customer care and merchandising in updating/changing system parameters to support sales strategies.

This position requires an extremely high sense of urgency and the ability to meet difficult seasonal peaks, workloads and deadlines.

If you think you are a personable and approachable individual, with the drive and will to succeed in a fast paced environment and enjoy interaction with people, please apply!

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