JOB DETAIL

Hardware Repair - Printers & Peripherals

£17,000.00

  • sd/hr
  • South Wales
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Our client based in the Pentwyn area are looking for someone to join their IT repair centre. 

Main Tasks and Objectives

  • Carry our repairs to a range of printers including thermal, laser, dot matrix and deskjet.
  • Carry out repairs to fax and copiers within multi-function printers.
  • Keep accurate records of customer equipment returned for warranty and fourth party repair on company database.
  • Document test and fix procedures.
  • Investigate fault trends.
  • Source and act in an advisory capacity on components for replacement.
  • Help develop colleagues through mentoring and on the job training.
  • Plan the introduction of new products to the department and profile stock requirements in conjunction with the operations manager.
  • Maintain communication with other departments to ensure effective relationships.
  • Research the EPOS and printer industry to keep abreast of new technologies and report any potential threats or opportunities.

Contract: Permanent

Shifts: Mon to Fri 9.00 a.m. to 5.30 p.m.

Salary: £17,000.00


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