EPOS Repair Engineer


  • rt/ere
  • South Wales

Our client are looking for an EPOS engineer to repair PC based EPOS equipment to ensure a sufficient level of stock is available for field engineers to replace customer equipment as required.


Main Tasks and Objectives

  • Carry our repairs of PC based EPOS equipment to component level.
  • Keep accurate records of customer equipment returned for warranty and fourth party repair on company database.
  • Document test and fix procedures.
  • Investigate fault trends.
  • Source and act in an advisory capacity on components for replacement.
  • Help develop colleagues through mentoring and on the job training.
  • Plan the introduction of new products to the department and profile stock requirements in conjunction with the operations manager.
  • Maintain communication with other departments to ensure effective relationships.
  • Research the EPOS industry to keep abreast of new technologies and report any potential threats or opportunities.


Outcomes and Deliverables


  • PC based EPOS equipment is repaired to a high quality with no returns.
  • Equipment is repaired in a timely manner and is available when required.


In addition to the above duties the post holder must be prepared to undertake such additional duties which may result from changing circumstances.