JOB DETAIL

EPOS Repair Engineer

£17,000.00

  • rt/ere
  • South Wales
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Our client are looking for an EPOS engineer to repair PC based EPOS equipment to ensure a sufficient level of stock is available for field engineers to replace customer equipment as required.

 

Main Tasks and Objectives

  • Carry our repairs of PC based EPOS equipment to component level.
  • Keep accurate records of customer equipment returned for warranty and fourth party repair on company database.
  • Document test and fix procedures.
  • Investigate fault trends.
  • Source and act in an advisory capacity on components for replacement.
  • Help develop colleagues through mentoring and on the job training.
  • Plan the introduction of new products to the department and profile stock requirements in conjunction with the operations manager.
  • Maintain communication with other departments to ensure effective relationships.
  • Research the EPOS industry to keep abreast of new technologies and report any potential threats or opportunities.

 

Outcomes and Deliverables

 

  • PC based EPOS equipment is repaired to a high quality with no returns.
  • Equipment is repaired in a timely manner and is available when required.

 

In addition to the above duties the post holder must be prepared to undertake such additional duties which may result from changing circumstances.

 



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